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OnePlus 9, OnePlus 10 Pro Users Report Dead Motherboard Issues and High Repair Costs
Users of the OnePlus 9 and OnePlus 10 Pro smartphones are increasingly reporting serious problems with their devices. Many of these users claim that their phones are experiencing dead motherboard issues, which cause the devices to shut down suddenly and without warning. Compounding their frustration, reports indicate that the cost to repair these issues can reach up to Rs 42,000, a sum many find outrageously high.
Recent complaints on social media platforms and tech forums highlight these problems. For instance, a user shared on the OnePlus Community Forum that their OnePlus 10 Pro 5G developed a dead motherboard after a software update. The repair cost quoted by the OnePlus service center was around Rs 42,000. According to the user, the support team attributed the problem to factors other than a software update and offered only a 10% discount on the repair cost. This is particularly concerning given that the OnePlus 10 Pro is currently priced at Rs 44,499 on Flipkart.
In the OnePlus Community Forum, numerous similar complaints have also been shared. Users of both the OnePlus 9 and 10 series have reported experiencing dead motherboards and noted that the company’s customer support has been less than helpful. Many are dismayed that despite their high investment in flagship devices, they are left with no adequate support or solutions.
At this point, it remains to be seen how OnePlus will address these widespread issues. The company has not yet responded to the concerns raised by affected users. There is growing demand for either free repairs or an extended warranty for the impacted devices. In the past, OnePlus had introduced a lifetime display warranty for older smartphones affected by green line issues, raising expectations that they might take similar measures now.
As more users come forward with their complaints, the situation with the OnePlus 9 and OnePlus 10 Pro highlights potential quality control issues that OnePlus will need to address to maintain customer trust.
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